.loading{padding:50px}.auth-layout{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}.auth-story{background:#174778;color:white;padding:70px 10%;display:flex;flex-direction:column;justify-content:center;border-top:7px solid #be2026}.auth-story img{width:190px;border-radius:12px;background:white;padding:8px}.auth-story h1{font-size:58px}.auth-story p{line-height:1.8;color:#e1eaf4}.auth-form{padding:65px 12%;display:flex;flex-direction:column;justify-content:center}.auth-form h2{font-size:35px}.auth-form a{color:#174778}.portal-form label{margin:16px 0 7px}.portal-form input:not([type=checkbox]),.portal-form select,.portal-form textarea{width:100%;border:1px solid #d2dce9;background:white;border-radius:7px;padding:12px;color:#192c43;font:inherit}.portal-form input:focus-visible,.portal-form select:focus-visible{outline:3px solid #174778;outline-offset:2px}.portal-form button{margin-top:20px}.portal-form small{display:block;line-height:1.6;color:#657183;margin-top:5px}.portal-form .error{color:#a51e29;white-space:pre-wrap;font-size:13px}.auth-links{display:flex;gap:20px;flex-wrap:wrap;margin:20px 0}.toolbar{display:flex;gap:10px;flex-wrap:wrap;margin:25px 0}.tabs{display:flex;gap:6px;flex-wrap:wrap;margin:24px 0}.tabs button{padding:11px 14px;border:1px solid #d2dce9;border-radius:7px;background:white;color:#174778}.tabs button.active{background:#174778;color:white}.record{display:flex;justify-content:space-between;align-items:center;gap:20px;padding:20px 0;border-top:1px solid #e1e6ef}.record h3{font-size:15px;margin:0 0 8px}.record p{margin:5px 0;font-size:12px;line-height:1.7;white-space:pre-wrap}.record .actions{display:flex;gap:10px;flex-wrap:wrap}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:15px;margin:25px 0}.metric{padding:24px;background:white;border:1px solid #e1e6ef;border-radius:10px}.metric strong{display:block;font:35px Georgia,serif;margin:10px 0}.metric span{font-size:12px}.grid-two{display:grid;grid-template-columns:1fr 1fr;gap:22px}.empty{padding:35px;border:1px dashed #b8cce4;border-radius:12px;background:#f4f8fd;line-height:1.9}.empty h2{margin-top:0}.tag{display:inline-block;font-size:10px;padding:6px 10px;border-radius:14px;background:#eef1f5;color:#657183}.tag.red{background:#ffe6e9;color:#a01c28}.tag.yellow{background:#fff3d5;color:#795b14}.tag.green{background:#e7f3eb;color:#226342}.card-list{display:grid;gap:20px}.full-row{grid-column:1/-1}.portal-header{display:flex;justify-content:space-between;align-items:center;gap:20px}.portal-header select{max-width:350px;padding:12px;border-radius:7px;border:1px solid #bdcde0}.panel+ .panel{margin-top:20px}#notice{position:fixed;bottom:24px;right:24px;max-width:440px;padding:0;z-index:20;background:#174778;color:white;border-radius:9px;font-size:13px}#notice:not(:empty){padding:16px 23px}.modal-head{display:flex;justify-content:space-between;align-items:center}.modal-head h2{font-size:30px}.inline-link{color:#174778;font-size:13px}.step-list{line-height:2.2;padding-left:22px}.itinerary-item{border-left:3px solid #be2026;padding:5px 0 15px 20px;margin:20px 0}.itinerary-item h3{font-size:17px}.itinerary-item p{white-space:pre-wrap;line-height:1.8}.doc-list a{color:#174778}.notice{background:#fff3dc;padding:15px;border-radius:8px;font-size:12px;line-height:1.7}.staff-only{color:#9a3248;font-size:11px}.customer-greeting{max-width:760px}.customer-greeting h1{font-size:52px}.stack{display:grid;gap:15px}.record button{white-space:nowrap}button:disabled{opacity:.5;cursor:wait}dialog{width:min(740px,calc(100% - 24px))}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 20px}.portal-form input[type=checkbox]{accent-color:#be2026}.message-bubble{padding:18px;background:#eef4fb;border-radius:10px;margin:12px 0;white-space:pre-wrap;line-height:1.8}.message-bubble small{display:block}.brand-logo{width:145px}.portal-nav button{font-size:13px}.auth-story a{color:white}footer{line-height:1.7}.danger{border:1px solid #bc2430;color:#a82028;background:white;padding:11px 14px;border-radius:6px}.payment-summary{display:grid;grid-template-columns:repeat(3,1fr);gap:15px}.payment-summary div{padding:18px;background:#f0f5fc;border-radius:8px}.payment-summary strong{display:block;margin-top:10px;font-size:22px}.payment-summary small{font-size:11px}.list-label{font-size:12px;color:#657183}.note-text{white-space:pre-wrap;line-height:1.8}
@media(max-width:800px){.auth-layout{grid-template-columns:1fr}.auth-story{padding:30px}.auth-story img{width:100px}.auth-story h1{font-size:42px}.auth-form{padding:30px}.metrics{grid-template-columns:1fr 1fr}.grid-two,.form-grid{grid-template-columns:1fr}.record{align-items:flex-start;flex-direction:column}.portal-nav{overflow:auto}.portal-nav button{font-size:11px;padding:9px}.portal-nav button span{font-size:11px}.portal-header{align-items:flex-start;flex-direction:column}.portal-header select{max-width:100%;width:100%}.payment-summary{grid-template-columns:1fr}.customer-greeting h1{font-size:42px}#notice{left:15px;right:15px;bottom:15px}aside{position:relative;flex-wrap:wrap}.sidebar-note{display:none}.portal-nav{margin-top:10px}.full-row{grid-column:auto}}
progress{width:100%;height:12px;accent-color:#be2026}dt{font-weight:600;font-size:13px;margin-top:12px}dd{margin:5px 0 15px;color:#48586b}.booking-card,.import-row{padding:20px;border:1px solid #dbe4ed;border-radius:10px;margin:15px 0}.booking-card h3{font-size:19px;margin:0 0 10px}.import-row label{display:block}.modal-head{position:sticky;top:0;background:white;z-index:2}dialog{max-height:90vh;overflow-y:auto}.portal-form textarea{min-height:90px}#customer-search{margin:10px 0}.portal-form select{min-width:0}.note-text{overflow-wrap:anywhere}
/* Guided intake and readable payment arrangement, within the existing palette. */
.choice-group{border:1px solid #d2dce9;border-radius:9px;padding:16px;margin:15px 0}.choice-group legend{font-weight:600;font-size:14px;padding:0 6px}.portal-form .choice-chip{display:inline-flex;align-items:center;gap:9px;margin:5px 7px 5px 0;padding:10px 12px;border:1px solid #d2dce9;border-radius:8px;cursor:pointer;line-height:1.5}.choice-chip:has(input:checked){background:#edf4fc;border-color:#174778}.choice-chip input{width:17px;height:17px;flex-shrink:0}.payment-plan{display:grid;grid-template-columns:1fr 1fr;gap:24px;margin:22px 0;padding:20px;background:#f7f9fc;border:1px solid #e1e6ef;border-radius:9px}.payment-plan h3{font:600 12px 'DM Sans',sans-serif;text-transform:uppercase;letter-spacing:1px;margin:0 0 10px;color:#50647b}.payment-plan p{font-size:16px;line-height:1.8;margin:0}.payment-plan strong{font-weight:650}dialog pre{white-space:pre-wrap;word-break:break-word;font-size:12px}details{margin:12px 0}summary{cursor:pointer;line-height:1.7}@media(max-width:600px){.payment-plan{grid-template-columns:1fr;gap:16px;padding:16px}.payment-plan p{font-size:15px}.choice-chip{max-width:100%}.payment-summary{grid-template-columns:1fr}}

.copy-button{font:inherit;font-size:12px;padding:8px 11px;min-height:36px;border:1px solid #c9d3df;border-radius:7px;background:#fff;color:#174778;cursor:pointer;margin:3px}.copy-button:hover{background:#edf4fc}.copy-button:focus-visible{outline:2px solid #174778;outline-offset:2px}[hidden]{display:none!important}.booking-card h3{white-space:pre-wrap;overflow-wrap:anywhere}@media(max-width:600px){.copy-button{min-height:44px}.toolbar{flex-wrap:wrap}}

/* Customer credits, notifications and social navigation */
.social-follow{margin:24px 0 12px;padding-top:18px;border-top:1px solid #dedee6}.social-follow h2{font-size:.9rem;color:#243c65;margin-bottom:10px}.social-follow a{display:flex;align-items:center;gap:10px;min-height:44px;padding:9px 12px;margin:7px 0;border:1px solid #d9dfe8;border-radius:10px;background:white;color:#182b4f;text-decoration:none;font-weight:650}.social-follow a span{display:grid;place-items:center;width:25px;height:25px;border-radius:6px;color:white;background:#13243c}.social-follow .social-youtube span{background:#c51d27}.social-follow .social-facebook span{background:#1764c0;font-size:24px;font-family:Arial,sans-serif}.social-follow a small{margin-left:auto}.social-follow a:hover,.social-follow a:focus-visible{border-color:#c51d27;background:#fff2f3;outline:2px solid #c51d27;outline-offset:2px}.notification-bell{min-height:44px;min-width:66px}.notification-unread{border-left:4px solid #c51d27;padding-left:14px;background:#fff7f8}.credit-balance{display:block;font-size:2.4rem;color:#17355e;margin:16px 0}.credits-panel small{display:block}.notification-list .record{gap:16px}.credits-panel p,.notification-list p{overflow-wrap:anywhere}@media(max-width:760px){.social-follow{display:flex;flex-wrap:wrap;gap:8px}.social-follow h2{flex-basis:100%}.social-follow a{flex:1 1 120px;margin:0}.shell header{gap:8px;flex-wrap:wrap}.notification-list .record,.credits-panel .record{flex-wrap:wrap}}
[data-action],.call-link,.emergency-calls a{min-height:44px}
.document-grid,.knowledge-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,290px),1fr));gap:16px;margin:20px 0}
.document-request{padding:20px;border:1px solid #d9e0e9;border-radius:12px;background:#fff;min-width:0;overflow-wrap:anywhere}
.document-request h3{margin-top:0}.document-request small{display:block}.document-request.needs-attention{border:2px solid #be2026;background:#fff7f8}
.knowledge-filters{display:flex;flex-wrap:wrap;gap:16px;margin:24px 0}.knowledge-filters label{flex:1;min-width:min(100%,200px)}.knowledge-filters input,.knowledge-filters select{display:block;width:100%;min-height:44px;padding:10px;border:1px solid #bac7d6;border-radius:8px;font:inherit}
.knowledge-article{max-width:820px;overflow-wrap:anywhere}.article-body{font-size:17px;line-height:1.8}.article-body p{white-space:pre-line;margin:24px 0}.knowledge-grid .panel{margin:0;min-width:0;overflow-wrap:anywhere}.knowledge-grid h2{font-size:23px}
.emergency-calls{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,220px),1fr));gap:14px}.emergency-calls a,.call-link{display:block;padding:18px;border:2px solid #be2026;border-radius:10px;color:#8b1118;background:#fff7f8;text-decoration:none}.emergency-calls strong{display:block;font-size:25px}
.emergency-nav{background:#a91c23!important;color:white!important;border:0;border-radius:9px;padding:12px 16px;font:inherit;font-weight:700;cursor:pointer;text-decoration:none}
@media(max-width:600px){.document-grid,.knowledge-grid{grid-template-columns:1fr}.document-request{padding:16px}.knowledge-filters{display:block}.knowledge-filters label{display:block;margin:12px 0}.knowledge-article{padding:18px}.emergency-calls a{min-height:64px}}

.emergency-lower{margin-top:18px;padding-top:12px;border-top:1px solid #dedee6}

@media(min-width:761px){aside{overflow-y:auto}.sidebar-note{position:static;margin-top:24px}}
@media(max-width:760px){.emergency-lower,.social-follow{flex-basis:100%}}

.knowledge-groups{display:grid;gap:34px}.tip-category-heading{display:flex;align-items:baseline;gap:14px;margin-bottom:14px}.tip-category-heading h2{margin:0;color:#183653;font-size:25px}.tip-category-heading>span{color:#626b78;font-size:14px}.tip-card{display:flex;flex-direction:column;align-items:flex-start;text-align:left;gap:14px;padding:25px;width:100%;min-width:0;border:1px solid #dce3ea;border-top:3px solid #bd2633;border-radius:16px;background:linear-gradient(140deg,#fff,#f6f9fc);box-shadow:0 5px 16px #17334d08;color:#183653;white-space:normal;overflow-wrap:anywhere;cursor:pointer;font:inherit}.tip-card:hover{border-color:#b72735;box-shadow:0 8px 22px #17334d16}.tip-card:focus-visible{outline:3px solid #1e6596;outline-offset:4px}.tip-card-meta{font-size:13px;font-weight:700;letter-spacing:.035em;color:#9c2630}.tip-card-title{font-size:24px;font-weight:700;line-height:1.25}.tip-card-summary{font-size:16px;line-height:1.6;color:#536173}.tip-card-read{margin-top:auto;padding-top:12px;font-size:15px;font-weight:700;color:#a3202c;display:flex;justify-content:space-between;width:100%}.tip-card-status{font-size:14px}.tip-section{margin:26px 0;padding:22px 24px;background:#f7f9fc;border-left:3px solid #e8b5bd;border-radius:0 12px 12px 0}.tip-section h3{font-size:21px;margin:0 0 12px;color:#173954}.article-body .tip-section p{margin:10px 0;line-height:1.75}.tip-section ul{padding-left:22px}.tip-section li{margin:10px 0}@media(max-width:600px){.tip-card{padding:22px}.tip-card-title{font-size:23px}.tip-section{padding:18px}.tip-category-heading{flex-wrap:wrap;gap:6px 12px}}